The SmartWORKS™ NGX is an all-in-one resource for logging behind a PBX or before a PBX on BRI. Every key pressed, call taken, and telephone action performed by an agent is automatically decoded and sent to the recording application. A powerful set of features, combined with PBX integration, makes the NGX a true single slot solution for call logging application providers.
Multiple PBX support
A single board interfaces with a majority of industry leading PBXs to simplify the design of global call recording applications.
Firmware Upgraded
A simple firmware upgrade allows the NGX to adapt to different PBX environments.
Wide Spectrum of Trigger Events
Initiate and terminate recordings based on voice activity, raw D-channel, or Call Progress Monitoring (CPM) events.
Summation
Monitors up to 24 channels in real-time with on-board audio jack resources.
CODEC Support
SmartWORKS™ offers a large selection of voice CODECS.(including G.723.1, G.729A and MS GSM)
Key Features:
- Media Control - CODECS
- CallerID/FSK/DTMF/MF Detection
- Activity / Silence Detectors
- Switching (H.100 and MVIP)
- Automatic Gain Control (AGC)
- Automatic Volume Control (AVC)
- Stereo Recording
- Call Progress Monitoring (CPM)
- Full-duplex Channels
- Media Streaming
- Live Monitoring
- Start/Stop Call Recording Triggers
