Software Based IP Call Recording - Host Media Processing
The SmartWORKS HPX is designed to service low density solutions and is capable of monitoring up to 480 concurrently active calls. When combined with the HPXMedia, the HPX provides complete event triggering, call state reporting and media processing for many of the industry leading IP-PBXs.
The HPX is the first software only SmartWORKS blade. The host computer’s NIC card can be connected directly to an available mirror port. When used in conjunction with a TX100, it can be connected passively anywhere within the IP-PBX configuration.
The HPX includes a Session Manager for tracking calls and media sessions on the IP network. Each media session is treated independently with a unique session ID. Your application can easily manage call forwarding with the session IDs provided by the HPX software using the SmartWORKS API.
Automatically locates all VoIP stations on the network and assigns a unique ID to each endpoint. HPX dynamically identifies phones as they are added to the network and reports when they are removed.
RTP Timeout & RTCP QoS
HPX detect the RTP timeout, when exceed the time set in the SmartControl, the HPX regard this call is already ended and report the “EVT_MEDIA_SESSION_STOPPED” to user application. This feature can avoid the recording problem due to lost packets.