- Comprehensive Customer Support and Warranty
All our products come with unprecedented customer support including the following at no extra charge:
- Lifetime telephone technical support for hardware
- Return to Base Warranty
- Warranty periods from 12 to 60 months (see list below)
- Additional on-site maintenance is available
to our service-oriented product innovations and strong emphasis
on quality, Interworld Electronics' key strength is
in our ability to work closely with you as a full partner.
This means blending our customer support capabilities to complement
your existing business strategies. This provides unparalleled
support for your end customers.
Interworld offers a minimum 12 Months warranty on all products sold. The majority of our products have longer warranty periods as per the following table. Our standard warranty is return to base. Please contact Interworld Electronics to obtain a Return Authorization (RA) Number before returning any goods.
|Manufacturer or Product Group||Standard Warranty Period|
|Interworld Configured Computer Systems||2 Years|
|All Monitors and Keyboards||1 Year|
|Aaeon||1 Year *|
|Acces I/O Products||3 Years|
|Acme Portable||1 year|
|Ai-Logix (Audio Codes)||1 Year|
|B+B SmartWorx (Advantech)||LIFETIME *|
|DFI (ACP)||2 Years|
|Socket Serial||1 Year|
|Trenton Technology||2 Years|
|Western Telematic||5 Years|
- AAEON: Boxer Embedded PCs - 2 Years
- B+B SmartWorx: LIFETIME warranty is effective for products shipped on or after May 1, 2013. The products of other manufacturers sold by the B+B SmartWorx are subject to the warranties of the other manufacturers.